Knowledgebase

Welcome to my knowledgebase, which started as a place for me to file information that I find (mostly about Microsoft Dynamics 365/CRM) and are likely to forget. Many times I searched for something only to find my own article.

Feel free to browse and if any of the information helps you in your work then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

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Recently updated articles

Unified Interface


24 Mar 2020

Transition Now to the Unified Interface - don't wait


Why do I have to transition?

Microsoft announces new deadline of 1st December 2020 in this blog and this article

Power Apps Per App


24 Mar 2020

The Power Apps per app Plan gives rights to 2 apps and a portal for one user. The two apps can be model-driven or canvas apps.

This can be a cost-effective way of using the Power Platform without having to buy a more expensive Dynamics 365 app such as Sales, Service, Project Service or Field Service.

For example, a business has a database of customers in Excel or Access, wants to use the CDS to store the customer data to get the benefits of Power Apps (model-driven and canvas) but doesn't need sales features such as opportunities and quotes.

Changes to storage costs for the Common Data Service


12 Mar 2020

Storage Costs for the Common Data Service

Starting April 1st 2019, a new pricing model is available for storage costs for the Common Data Service (this applies to PowerApps that use the CDS and Dynamics 365 Customer Engagement plans and apps).

This article describes the "old" and "new" models.

Old Model

Under the old model, all storage is charged at the same price per Gbyte (USD $5 per Gbyte per month) regardless of the type of data that is stored.

Dynamics 365 Products


28 Jan 2020

Platform

  • PowerApps
  • Power BI
  • Power Automate (flows)

First Party Apps (available now)

  • Sales (Professional and Enterprise)
  • Service (Professional and Enterprise)
  • Field Service
  • Business Central (Essentials and Premium)
  • Finance and Operations
  • Retail 

Error when clicking to see field properties when editing a form


07 Dec 2019

I had an error a while back when working on customizing a form. I'm documenting the resolution to remind me an in case it helps anyone else.

The scenario is:

  • In a solution or the default solution, navigate to any entity
  • Open any form for the entity
  • In the form, double-click any field to change its properties

The following error appears

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