Welcome to my knowledgebase, which started as a place for me to file information that I find (mostly about Microsoft Dynamics 365/CRM) and are likely to forget. Many times I searched for something only to find my own article.

Feel free to browse and if any of the information helps you in your work then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

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Recently updated articles

Disqualifying leads in bulk

07 Dec 2019

It seems that selecting more than 50 leads and then click Disqualify doesn't work. When I last tried this, I received an error.

Having logged a support call with Microsoft, the response was that is by design.

Microsoft Dynamics 365/CRM Version Numbers and Code Names

22 Nov 2019
Product Name Version Code Name
Fall 2017 ? ?? Calcium
July 2017 ? 9.0 Potassium
365 Dec 2016 8.2 Centaurus
2016 SP1 and Spring 2016 8.1 Naos
2016 8.0 Ara
2015 (Online only) 7.1 Carina
2015 7.0

Events and Conferences

08 Nov 2019


What is the Power Platform?

06 Nov 2019

(updated Nov 2019 for Power Automate)

Following the rebranding of Dynamics CRM to Dynamics 365, Microsoft has continued to evolve the product and along the way produced lots of new names.

This simple article aims to clarify possible confusions with naming.

The Power Platform

The Power Platform (note, it is written as two words) is a not a product in itself. To quote James Philips, Corporate Vice President, Business Applications Group, the Power Platform is:

Creating Instances

02 Nov 2019

Under the new storage model Storage Changes additional instances can be created free of charge provided you have sufficient disk space available.