Welcome to my knowledgebase, which started as a place for me to file information that I find (mostly about Microsoft Dynamics 365/CRM) and are likely to forget. Many times I searched for something only to find my own article.

Feel free to browse and if any of the information helps you in your work then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

If you like, you can subscribe to be notified of new articles.

Recently updated articles

Finance and Operations, Business Edition Build Numbers

15 Aug 2017

To determine the build number for your installation, search for System Information. The build number is in brackets.

Document Management Entities

20 Jul 2017

Record types involved in Document Management

Entity Purpose
SharePoint Site A SharePoint site
Dcoument Location

Point to a SharePoint document library or folder.

These can be created automatically by Dynamics 365/CRM

SharePoint Site

SharePoint site records can use an absolute URL or a relative URL.

Entities related to Goals

14 Jul 2017

The following entities are used in Goals:

Files and how they are stored in Dynamics 365/CRM

13 Jul 2017

Files can stored in Dynamics 365/CRM in emails or against notes. The following entities are used to store the file.

Entity containing file Entity where file is stored  
Note annotation

Details of note and the file (if there is one)