Knowledgebase

Welcome

Welcome to my knowledgebase, which started as a place for me to file information that I find (mostly about Microsoft Dynamics 365/CRM) and are likely to forget. Many times I searched for something only to find my own article.

Feel free to browse and if any of the information helps you in your work then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

CRM 2015 Update Release Summary


22 Nov 2015

Not all updates for CRM 2015 are available for all components. In particular the Update 1.0 series (which introduced functional changes) is not available for On-Premises server. However, Update 1.x is available for some of the other components.

Note that even though the Microsoft KB article references CRM Online in Update 1.0, you can still apply Update 1.0 (and later) to the CRM for Outlook Client if connected to an On-Premises server.

Preview Features


22 Sep 2015

Microsoft has started releasing some features in CRM as preview features. These are features that are not yet supported but have been made available to get feedback.

More details at https://www.microsoft.com/en-us/dynamics/crm-customer-center/what-are-preview-features-and-how-do-i-enable-them.aspx

Can't import organizations in CRM 2015 with Update 0.1


08 Sep 2015

It seems that there is a bug in CRM 2015 with Update 0.1 that prevents the import of organizations. If you attempt an import, the import fails with an error something like:

Could not find stored procedure ‘p_CreateAuditEntry’.

This article, lists a workaround in the comments section, which is to create two stored procedures in the MSCRM_CONFIG database.

Configure Email Router for Exchange Online


04 Sep 2015

URL to use for outgoing profiles with the Email Router

https://outlook.office365.com/EWS/Exchange.asmx

Background

I was setting up the Email Router (2015 on-premises) to send via Exchange in Office 365. I wasn't sure of the URL to use so I tried selecting Use Autodiscover which didn't work for me.

I found two articles that described the the URLs to use with different information. The articles

Flashing cursor in Outlook with CRM Client


03 Aug 2015

I have seen instances of the CRM client in Outlook where the cursor keeps flashing. A search revealed an unexpected fix.

  1. Create a file named Microsoft.CRM.Application.Outlook.WebFormsHost.exe.config with no content.
  2. Move the file to the C:\Program Files\Microsoft Dynamics CRM\Client\res\web\bin or wherever your CRM client is installed.

That's it. This I found at https://community.dynamics.com/crm/f/117/t/166875

 

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