Knowledgebase

Welcome

Welcome to my knowledgebase, which started as a place for me to file information that I find (mostly about Microsoft Dynamics 365/CRM) and are likely to forget. Many times I searched for something only to find my own article.

Feel free to browse and if any of the information helps you in your work then that is great.

Use the search box or the tag links to search for articles.

I’m an experienced Microsoft Dynamics 365/CRM Consultant and Microsoft Certified Trainer available for hire on an ad-hoc basis. Please contact me to see how I can help with your Microsoft Dynamics project. Find out more about me.

Reporting on cases


27 Aug 2013

Reporting on cases and resolutions can be frustrating until you discover that the information recorded in the Resolve Case Dialog window is found in more than one view.

When a case is resolved, a special type of activity called a case resolution is added to the case. To write reports on Cases, the following filtered views might be needed:

Workflows won't publish


27 Jan 2012

After installing a CRM 4.0 Update Rollup workflows might not publish. The reason may be that the following line is missing from web.config:

<authorizedType Assembly="mscorlib, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" Namespace="System.Globalization" TypeName="CultureInfo" Authorized="True"/>

If so, then add the line back in. IISRESET is not needed.

Asyncoperationbase table - operationtype, status code and state code


30 Apr 2015

The asyncoperationbase table stores details of system jobs (including workflows). The following table details some of the different job types that are stored in the table.

Reporting Services - Courseware and Tools


29 Sep 2014

Reporting Services reports may be authored with:

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